Co-Designing Your Future, Together

About us

Chosen Family delivers support through the strength of family and the power of community, guided by the Ubuntu philosophy. We create spaces where everyone belongs, and your voice guides every decision about your care.
Meet Traidy

The Heart of Chosen Family

As a support worker, I saw individuals overlooked by a system that failed to see them for who they were. Especially those navigating the intersection of disability and the LGBTQIA+ community.

Chosen Family is my answer.
It’s a place where care is personal, connection is meaningful, and every participant is empowered to take control of their story.

I invite you to join Chosen Family and feel seen again.

- Traidy Bugeja-Naidoo

Vision

We are here to co-design your future, transforming disability services with the strength of family and the power of community. Together, we create spaces where everyone belongs, where your voice shapes the care you receive, and where your future is crafted with compassion.

Mission

We envision a future where every participant can live confidently, free from barriers and biases. By fostering connection and belonging, we create communities where everyone feels valued and supported, and every individual can grow, contribute, and live with dignity.

Why Ubuntu Matters

Ubuntu reminds us that humanity is interconnected and that uplifting one person strengthens the communities around them.
How We Help
Our Values

A foundation for care rooted in connection and individuality.

At Chosen Family, we believe values should guide every action and decision. Our approach ensures that participants, families, and communities feel seen, supported, and valued.
Here’s what defines us:
Belonging and Empathy
Belonging starts with being seen and heard. We create spaces where every individual’s voice matters, and their unique story is honoured.
Joy
Joy is at the heart of what we do. We celebrate every achievement and create meaningful moments to brighten each participant’s day.
Equity and Empowerment
Genuine support means giving everyone a fair chance to grow. We focus on providing personalised care that fosters independence and helps participants confidently shape their futures.
Trust

Trust is built by showing up and following through. We prioritise open communication and consistency, creating strong, dependable relationships that participants and their families can rely on.


Contact Our The Team

We love to hear from you. Feel free to contact us at any time. We are available via email, phone call, or text message.
Please direct your type of enquiries to the below team sectors.

Where are we based?

While our HQ is located oni the heart of penrith, western Sydney, we proudly provide services across New South Wales, Queensland, and Victoria. Our reach ensures you have access to high-quality care wherever you are.
New South Wales
Sydney
North Sydney
Randwick
Mosman
Northern Beaches
Parramatta
Blacktown
Fairfield
Liverpool
Campbelltown
Penrith
Blue Mountains
Hawksbury
Queensland
Brisbane
Ipswich
Logan
Helensvale
Goldcoast
Victoria
Melbourne
Southbank
South Yarra
Kensington
Parkville