Accessibility Statement for Chosen Family
Chosen Family is committed to ensuring accessibility and usability for all users of our website, chosenfamily.com.au. We strive to adhere to accessibility guidelines and best practices to make our website as inclusive as possible.
Accessibility Features
- Alternative Text: We provide alternative text descriptions for images and visual content to assist users who rely on screen readers or have images disabled.
- Keyboard Navigation: Our website can be navigated using keyboard-only controls, enabling users with difficulty using a mouse or similar pointing device to access all content and features.
- Clear and Consistent Layout: We maintain a clear and consistent layout throughout our website, making it easier for users to understand and navigate its structure.
- Text Resizing: Users can increase or decrease the size of the text on our website using their browser’s built-in text resizing options.
- Color Contrast: We aim to ensure sufficient color contrast between text and background elements to enhance readability and accommodate users with visual impairments.
- Descriptive Link Text: Our hyperlinks use descriptive text to provide context and clarity, allowing users to understand the purpose of each link without relying solely on its visual appearance.
Accessibility Limitations
While we strive to provide an accessible browsing experience, certain areas of our website may not be fully accessible at the moment. We are actively working to address these limitations and improve the overall accessibility of our site.
Feedback and Support
We welcome feedback from users regarding any accessibility issues encountered on our website. If you have any suggestions, questions, or need assistance, please contact us via the following methods:
- Email: [email protected]
- Phone: 1300 644 029
We are committed to making continuous improvements to ensure that our website provides a positive and inclusive experience for all users, regardless of their abilities or the assistive technologies they use.
Accessibility Statement for Chosen Family
This is an accessibility statement from Chosen Family.
Measures to Support Accessibility
Chosen Family takes the following measures to ensure accessibility of its website:
- Include accessibility as part of our mission statement.
- Integrate accessibility throughout internal policies.
- Incorporate accessibility into procurement practices.
- Appoint an accessibility officer or ombudsperson.
- Provide continual accessibility training for our staff.
- Assign clear accessibility goals and responsibilities.
- Employ formal accessibility quality assurance methods.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Chosen Family is partially conformant with WCAG 2.1 Level AA, meaning some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of Chosen Family. Please let us know if you encounter accessibility barriers:
- Phone: 1300 644 029
- Email: [email protected]
- Postal Address: PO Box 7441 South Penrith NSW 2750
- Feedback Form: chosenfamily.com.au/feedback
We try to respond to feedback within 1-3 business days.
Compatibility with Browsers and Assistive Technology
Chosen Family is designed to be compatible with the following assistive technologies:
Chosen Family is not compatible with:
- Older versions of Internet Explorer.
Technical Specifications
The accessibility of Chosen Family relies on the following technologies:
- HTML
- CSS
- JavaScript
Limitations and Alternatives
Despite our best efforts, there may be some limitations. Below is a description of known issues:
- Third-Party Content: Some visual content created by third parties may lack text alternatives. We monitor and review these materials to improve accessibility. If you encounter issues, please use our Feedback Form.
Assessment Approach
Chosen Family assesses the accessibility of its website through:
- Self-evaluation
- Regular reviews and audits to improve accessibility
Formal Complaints
For complaints or further assistance, please contact us via our Feedback Form.