Services That Build Connection

We started Chosen Family because too many people were falling through the gaps

Our services ensure that every participant is seen, heard, and empowered to thrive, creating a community built on trust and belonging. For participants, this means feeling truly seen and supported in every moment. For families, it’s the comfort of knowing their loved ones are treated with kindness and understanding. For coordinators, it’s the assurance that every detail is managed thoughtfully. Each service fosters independence, builds trust, and creates a sense of belonging for everyone we support.

Our Vision for Care

We see a better future for everyone

We believe that everyone deserves support that respects their individuality. That’s why we focus on:

Lived Experience and Understanding

Many of our team members share the experiences of the communities they support, bringing compassion and authenticity to their work.

Participant-Centred Services

Everything we do is shaped around your goals, preferences, and needs.

A Safe and Inclusive Environment

We combine practical care with genuine understanding, helping participants build confidence and independence.

Practical Support with a Personal Touch

From weekend retreats to daily care, our short-term respite options adapt to your schedule, giving you the freedom to rest and recharge.

Our Services

How we can help

Explore the range of services we offer - Each is designed to meet participants where they are and help them achieve their goals.
Personal Care

Support for daily routines such as showering, dressing, grooming, and complex care needs. It is delivered with respect, understanding, and a focus on well-being.

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Community Outings and Adventures

Helping participants connect with the world around them through outdoor activities, festivals, social events, and everyday outings.

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Accommodation Options

Empowering participants to live independently in housing designed to meet their personal goals, medical needs, and preferences.

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Household Support

Assistance with everyday chores like cleaning, cooking, laundry, and errands, ensuring participants maintain a comfortable, safe home environment.

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LGBTQIA+ Support Services

Specialised support delivered by team members with lived experience in the LGBTQIA+ community, creating safe spaces and meaningful connections.

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Support Coordination

Navigating the NDIS can feel overwhelming, but you don’t have to do it alone. Our expert Support Coordinators are here to simplify the process,…

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All services focus on:

Building Connections

Practical Support

Healthy Living

Creative & Fun Activities

Life Skills & Cooking

Parent or Guardian?
We know you want the best for your family, and at Chosen Family, so do we. It’s not just about providing care—it’s about creating a space where your loved one is truly seen, understood, and valued.
Make an enquiry
Support Coordinator?
We know how hard it is to find dependable support that truly works for your participants. We’re here to make it easier. Our support workers don’t just meet needs—they build real connections, ensuring each participant receives the care they deserve.
Make a referral
Needing care for you?
We see you as more than a participant — you’re part of our community, our family. We understand that real support means listening to your needs and walking beside you, every step of the way to make sure you feel valued and supported, not just cared for.
How we can help you

How We Work

Care designed around you

At Chosen Family, the journey is simple and centred on you:

1. Tell Us About You

Share your needs and preferences, and we’ll create a tailored plan.

2. Meet the Team

We’ll match you with support workers who align with your personality and goals.

3. Start the Journey

Begin accessing services that empower you to live the life you want.

Testimonials

Some words from our chosen family

Benefits

Why Choose Chosen Family?

At Chosen Family, the journey is simple and centred on you:

By giving caregivers the time to recharge and participants the opportunity to thrive in supportive environments, Chosen Family’s respite services foster well-being, balance, and peace of mind for everyone involved.

Compassionate Team

Our team isn’t just trained—they’re invested in your well-being and success.

Flexibility and Personalisation

No two participants are the same, and neither are our services.

Inclusive and Diverse

From personality matching to cultural understanding, we provide support that celebrates every individual.

No Waitlists

We know timely support is crucial, so we’re ready when you are.

How to Register with us?

Starting your journey with us is easy:

1.

Complete Enquiry or Referral Form.

2.

Receive a callback from our intake team.

3.

Sign Service Agreement & Schedule of Supports.

4.

Confirm Meet and Greet Dates.

5.

Have a Meet and Greet.

6.

Setup regular shifts or respite.