Co-designingYOURFuture
Together, we create spaces where you belong and thrive.
About us

Transforming your NDIS Experience

At Chosen Family, we’re committed to co-designing your future by truly listening to you and creating care that reflects your needs and aspirations. We focus on community, inclusion, and joy, ensuring that those who have felt left behind are finally seen and heard. Together, we’ll build a life shaped by your voice, empowering you to take charge of your journey.

Our Services

How we can help

Explore the range of services we offer - Each is designed to meet participants where they are and help them achieve their goals.
Personal Care

Support for daily routines such as showering, dressing, grooming, and complex care needs. It is delivered with respect, understanding, and a focus on well-being.

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Community Outings and Adventures

Helping participants connect with the world around them through outdoor activities, festivals, social events, and everyday outings.

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Accommodation Options

Empowering participants to live independently in housing designed to meet their personal goals, medical needs, and preferences.

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Household Support

Assistance with everyday chores like cleaning, cooking, laundry, and errands, ensuring participants maintain a comfortable, safe home environment.

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LGBTQIA+ Support Services

Specialised support delivered by team members with lived experience in the LGBTQIA+ community, creating safe spaces and meaningful connections.

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Support Coordination

Navigating the NDIS can feel overwhelming, but you don’t have to do it alone. Our expert Support Coordinators are here to simplify the process,…

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All services focus on:

Building Connections

Practical Support

Healthy Living

Creative & Fun Activities

Life Skills & Cooking

Parent or Guardian?
We know you want the best for your family, and at Chosen Family, so do we. It’s not just about providing care—it’s about creating a space where your loved one is truly seen, understood, and valued.
Make an enquiry
Support Coordinator?
We know how hard it is to find dependable support that truly works for your participants. We’re here to make it easier. Our support workers don’t just meet needs—they build real connections, ensuring each participant receives the care they deserve.
Make a referral
Needing care for you?
We see you as more than a participant — you’re part of our community, our family. We understand that real support means listening to your needs and walking beside you, every step of the way to make sure you feel valued and supported, not just cared for.
How we can help you
Our difference

A refreshing approach to inclusive care

At Chosen Family, we combine personal experience with professional care frameworks to provide unique support. Here’s what sets us apart:
Community-Centric
We build inclusive, multicultural communities that foster connection and growth.
Co-Designed Services
You are the expert in your own care. We work with you to create personalised support that meets your needs.
Trauma-Informed Frameworks
We integrate trauma-informed practices to offer care with compassion and understanding.
Filling the Gaps
We focus on individuals often left behind by the system, ensuring no one is overlooked.
Specialisation

Expert care for unique needs

We bring joy, compassion, and specialised expertise to the disability and mental health sectors, ensuring everyone receives the care they deserve.
Restoring compassion
We are bringing back the joy and humanity that’s been lost in overly commercialised care.
Specialised support
We cater to individuals with complex needs, including those with behaviours of concern or requiring psychosocial and drug/alcohol interventions.
Inclusive care
We proudly support LGBTQIA+ and justice-involved participants, providing respectful and personalised care.

Areas of service

\While our HQ is located oni the heart of Penrith, Western Sydney, we proudly provide services across New South Wales, Queensland, and Victoria. Our reach ensures you have access to high-quality care wherever you are.
New South Wales
Sydney
North Sydney
Randwick
Mosman
Northern Beaches
Parramatta
Blacktown
Fairfield
Liverpool
Campbelltown
Penrith
Blue Mountains
Hawksbury
Queensland
Brisbane
Ipswich
Logan
Helensvale
Goldcoast
Victoria
Melbourne
Southbank
South Yarra
Kensington
Parkville
Blog

From our family

Browse our Blog for insights, news, and events around the inclusiveness and community engagement we strive for.
Latest Resources

Providing support at every step

Our Resources Hub has more information about our services, work, and handbooks to help support your NDIS journey

How to Register with us?

Starting your journey with us is easy:

1.

Complete Enquiry or Referral Form.

2.

Receive a callback from our intake team.

3.

Sign Service Agreement & Schedule of Supports.

4.

Confirm Meet and Greet Dates.

5.

Have a Meet and Greet.

6.

Setup regular shifts or respite.